Marcel's ships most in-stock orders within 1 business day. You will receive a confirmation email with your order status and tracking information.

We offer complimentary shipping on orders over $125 to most states. Orders up to $125 are charged a flat rate of $9.90. Customers in California, Oregon, and Washington may be subject to an additional shipping surcharge. The free shipping discount is applied automatically at checkout. Oversized items may also be subject to additional fees.

We do not currently ship internationally.

Marcel's is not responsible for carrier delays or packages that are lost or stolen after confirmed delivery.

Complimentary store pick up is available for all in-stock items. Choose the store pick up option and you will receive an email confirmation within 24 hours.

Returns

Returns are accepted on eligible items within 30 days of receiving your item. Depending on the reason for return, you may be responsible for return shipping costs.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Items sent back to us without first requesting a return will not be accepted.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund as well.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Digital Gift Card for Merchandise or Classes

Digital Gift Card for Merchandise or Classes

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